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Usually "no news is good news" and when everything goes well often there is no feedback.

When something goes wrong, and we are not perfect, we get to hear from our customers pretty quickly and of course do our best to put things right.

Now and then we get to hear from a satisfied customer. It's always a pleasure to hear from a happy customer and here is a small selection of testimonials we have received by letter or email.


It has been a pleasure dealing with you. Wish service was always as attentive with attention to detailed as this! J. N.


Lights are great - thans. Will start replacing others when I can afford it ! A. Mc N.


Rowan - Many thanks for all your help with our lighting - we are DELIGHTED with it - service was great. A.H.

I just wanted to say a huge THANK YOU for the fast turnaround on my order. Can't believe I called you yesterday and ordered these downlighters and they arrived here this morning - before the electrician!! Fabulous customer service. Thank you.   L. S.

Thankyou very much for the prompt delivery of this order which I received on friday. If I need anymore lighting products I will contact you first for availability.
Once again many thanks for your assistance.   A. S.


Just wanted to confirm that the item that was left out of the order, arrived yesterday as promised. Thank you for your quick and efficient service, and look forward to ordering further items from you.   S. Y.


Thanks for despatching so promptly I have received the order this morning (Tuesday)
Regards   C. P.


Thank you very much, the order arrived this morning.   S. O.


I'd just like to thank you for supplying great products at a great price.
I've now used you twice and have nothing but praise for the service you provide.I will certainly recommend you to my friends and colleagues A. B.

Just a quick note – received the lights and fixtures and have installed them. They are great! Thanks for a good product and your help.   R. L.


Thanks for a speedy service.   D. B.


Fantastic, they arrived first thing Monday morning! Thanks for the service. Best regards,   D. P.


At last, a quality downlighter! Beautifully made, great spec, IP65, fire rated and fits my boarded loft. with 100mm rafters Also great service, fast delivery and good price   D. P.


The lights arrived this morning and I’m extremely pleased with them, thanks.   C. T.


Thank you for the lights which arrived safely today. They're exactly what I needed and I will have no hesitation in recommending you to others who exhibit like myself. Regards, A. G.


I wanted to drop you a note to let you know the low energy fluorescent spot lights you recommended and supplied (despite the delivery saga) are just splendid and absolutely fit the bill. Many thanks, Regards   A. L.

Thank you for your excellent service. Goods received this morning. Sincerely,   R. B.


The Ceiling Lights arrived as promised on Friday and I have fitted them successfully. Thank you for your advice, the 12V system is excellent and the quality of the light is very bright and white, as you said.
Very satisfactory, Regards,   P. R.


Just to let you know that I recieved the order yesterday and got them wired in. They worked brilliantly.
Thank you for a truly excellent and affordable service.   A. A


Just to let you know the lights arrived this morning and are perfect.
Many thanks for your assistance   M. W.


Ceramic block received and now fitted and light works again!!
Thank you for your wonderful service I will remember you for our next house move and try and give you some proper business.......... Regards   A. S.


Thank you for the attention to detail - this is service you do not always get - this is much appreciated!   J. S.


Many thanks Rowan. My wife is very pleased with the results, so if she's happy I'm delighted!!!   D. G.